If a director of a UK limited company changes their personal or contact details, the company may need to update Companies House.

Common changes can include:

  • director name;
  • service address;
  • residential address;
  • nationality;
  • country of residence;
  • occupation; or
  • other information held on the Companies House register.

The exact filing depends on what has changed.

It is important to update Companies House promptly because directors are legally responsible for ensuring company information remains accurate.

This guide explains how to change a director’s details, which information appears publicly and which details are protected.

What Director Details Can Be Changed?

Depending on the circumstances, Companies House may need to be updated when a director changes information such as:

Name

Service address

Residential address

Nationality

Country of residence

Occupation

The company should also notify Companies House when a director is appointed or stops being a director.

These are separate filings from simply changing an existing director’s details.

How Do I Change a Director’s Details?

For most companies, director changes can be submitted online through Companies House.

The general process is:

Identify what changed

↓

Use the appropriate Companies House filing

↓

Submit the updated information

↓

Wait for Companies House to register it

↓

Check the public register

Many routine changes can be completed electronically.

Which Companies House Form Is Used?

The form depends on the change.

For individual directors, Companies House uses different forms for different updates.

For example, forms in the CH01 series are commonly used to change details of an individual director.

Other forms apply to corporate directors or different types of officers.

For most standard UK limited companies with an individual director, the relevant change is often made using CH01.

Can I Change a Director’s Details Online?

Yes, many director-detail changes can be filed online.

This is usually the simplest method.

You may need:

  • company number;
  • company authentication code;
  • director details;
  • updated information; and
  • access to the relevant Companies House filing service.

After submission, check the company’s public filing history to make sure the change has been accepted.

How Long Do I Have to Report a Director Change?

Companies House generally requires changes to a director’s details to be reported within the applicable statutory timeframe.

For many director and officer changes, this is generally within 14 days.

Do not wait until the next confirmation statement.

Director changes should normally be notified separately.

How Do I Change a Director’s Name?

If a director changes their legal name, Companies House should be updated.

For example:

Previous name: Jane Smith

↓

New legal name: Jane Williams

The company should file the updated director information.

Companies House may also retain information about previous names where required by law.

The director may also need to update other organisations, such as:

  • bank;
  • HMRC;
  • payment providers;
  • insurers;
  • professional bodies; and
  • company records.

How Do I Change a Director’s Service Address?

A director’s service address is the address used for official correspondence relating to their role as director.

This address appears on the public Companies House register.

A director can use:

  • company registered office;
  • business address;
  • professional service address; or
  • another appropriate service address.

If the service address changes, Companies House should be updated.

Is a Service Address the Same as a Home Address?

No.

This distinction is important.

Service Address

This is the address shown publicly on the Companies House register.

Residential Address

This is the director’s private home address.

The residential address is generally protected from routine public disclosure.

A director may use the same address for both, but many directors choose a separate service address for privacy.

How Do I Change a Director’s Residential Address?

A change of residential address should also be reported to Companies House.

Although the residential address is generally not visible on the public register, Companies House still needs accurate information.

For example:

Director moves house

↓

Residential address changes

↓

Company updates Companies House

This is separate from changing the company’s registered office.

Does Changing the Company Registered Office Change the Director’s Address?

No.

These are separate records.

For example:

Company registered office changes

does not automatically mean:

Director service address changes

and does not automatically mean:

Director residential address changes

If all three have changed, separate updates may be required.

Is a Director’s Residential Address Public?

Generally, no.

Companies House normally protects a director’s residential address from routine public disclosure.

The public register typically shows the director’s service address instead.

However, historical documents filed in the past may contain older address information depending on when and how the filing was made.

There are separate Companies House procedures for suppressing certain historical residential-address information in qualifying circumstances.

How Do I Change a Director’s Nationality?

If the nationality recorded for the director changes or is incorrect, Companies House should be updated.

For example:

Old record: Maltese

↓

Updated record: British and Maltese

or another legally correct description.

Use the relevant Companies House process to update the information accurately.

The company should ensure that the change reflects the director’s actual legal position.

How Do I Change a Director’s Country of Residence?

If the director moves permanently to another country, the country-of-residence information may need to be updated.

For example:

Country of residence: UK

↓

Director relocates permanently to Spain

↓

Companies House details updated

This does not necessarily affect the director’s eligibility to remain a director of a UK limited company.

A UK company can generally have directors living overseas.

Can a Director Live Outside the UK?

Yes.

A UK limited company can generally have directors who live outside the UK.

For example:

UK limited company

    Director resident in Malta

    is possible.

    However, the company still needs:

    • a valid UK registered office;
    • accurate Companies House records; and
    • compliance with UK company-law obligations.

    The director’s overseas residence does not remove these responsibilities.

    How Do I Change a Director’s Occupation?

    If Companies House holds occupation information for a director and that information changes or needs correction, the company may update it.

    For example:

    Occupation: Consultant

    ↓

    New occupation: Company Director

    The exact relevance depends on the company record and current filing requirements.

    What If a Director’s Date of Birth Is Wrong?

    A director’s date of birth is treated differently from ordinary changeable details.

    Companies House generally shows only part of the date of birth publicly, while retaining the full date internally.

    If the date of birth is incorrect, correction may require a specific Companies House process rather than a standard director-details update.

    Do not simply submit a normal change form if the underlying information is wrong.

    Check the current correction process.

    What If the Director’s Name Is Misspelled?

    If the company record contains an error rather than a genuine change of name, the correct approach may depend on how the error occurred.

    A simple correction may sometimes be possible through the appropriate filing.

    In other cases, Companies House may require a formal correction process.

    Check the filing history first to identify where the error originated.

    What If a Director Resigns?

    A resignation is not the same as changing director details.

    If a director stops holding office, the company should notify Companies House using the appropriate resignation filing.

    The company should also:

    • record the resignation internally;
    • update statutory records;
    • review bank mandates;
    • update payment-provider access;
    • review contracts; and
    • update insurance or licences where necessary.

    What If a New Director Is Appointed?

    The appointment of a new director is also separate from changing an existing director’s details.

    The company should follow its internal decision-making procedures and then notify Companies House.

    Current identity-verification requirements should also be considered.

    Does the Director Need to Verify Their Identity?

    Under the current Companies House regime, directors are subject to identity-verification requirements.

    Companies House uses personal codes to connect a verified identity with company roles.

    This means identity verification may be relevant when:

    • becoming a director;
    • maintaining an existing directorship;
    • filing confirmation statements; or
    • completing other Companies House processes.

    Because implementation requirements can evolve, check current Companies House guidance.

    What Is a Companies House Personal Code?

    Once an individual successfully verifies their identity, Companies House provides a personal code.

    This code belongs to the individual rather than to a specific company.

    For example, if one person is a director of several companies, the same verified identity may be linked across those directorships.

    Keep the personal code secure.

    Who Can File the Change?

    A director-details change may be filed by:

    • director;
    • company secretary;
    • accountant;
    • company formation agent; or
    • another authorised person

    provided they have the necessary access and authority.

    However, directors remain responsible for ensuring the company’s information is accurate.

    Do I Need the Company Authentication Code?

    For many online company filings, yes.

    The Companies House authentication code is used to authorise filings electronically.

    Keep it secure and do not share it unnecessarily.

    If you lose access to it, Companies House provides a process for requesting a replacement.

    How Do I Check Whether the Change Was Accepted?

    After filing:

    Search the company

    ↓

    Open the public Companies House record

    ↓

    Check the director section

    ↓

    Review filing history

    Do not assume the update has succeeded just because the form was submitted.

    If the filing is rejected, correct it and resubmit.

    Does Changing Director Details Update HMRC?

    Not necessarily in every respect.

    Companies House and HMRC are separate systems.

    Depending on the change, the director or company may also need to update:

    • Corporation Tax records;
    • PAYE;
    • VAT;
    • Self Assessment;
    • payroll systems;
    • bank records; and
    • other government or commercial records.

    Do not assume one Companies House update changes everything.

    Should the Company Update Its Internal Records?

    Yes.

    The company should keep its own statutory and administrative records accurate.

    Depending on the change, update:

    • register of directors;
    • service-address records;
    • contact details;
    • board records;
    • payroll records;
    • bank mandates; and
    • compliance files.

    Companies House is not a substitute for maintaining proper internal company records.

    What About Bank Accounts?

    If a director’s name, address or role changes, the business bank may need to be notified.

    Banks often carry out their own identity and compliance checks.

    You may need to provide:

    • identification;
    • proof of address;
    • Companies House evidence; or
    • supporting company documents.

    What About Payment Providers?

    Payment providers such as Stripe, PayPal or merchant-account providers may also require updated director information.

    Differences between Companies House and payment-provider records can lead to verification issues.

    For example:

    Companies House shows new director address

    but

    Payment provider shows old address

    This may trigger additional compliance checks.

    What About Company Insurance?

    Director information can sometimes be relevant to:

    • directors and officers insurance;
    • business insurance;
    • professional indemnity;
    • vehicle insurance; or
    • other commercial cover.

    Review policies when significant director information changes.

    Can I Wait Until the Confirmation Statement?

    No.

    Director changes should generally be reported separately within the applicable timeframe.

    The confirmation statement is designed to confirm that company information is accurate, not to replace all event-driven filings.

    A useful rule is:

    Director detail changes → report when they happen

    Confirmation statement → confirm company information periodically

    What Happens If I Do Not Update Director Details?

    Leaving incorrect director information on the Companies House register can create compliance problems.

    Potential consequences can include:

    • inaccurate public records;
    • problems with confirmation statements;
    • banking or KYC issues;
    • Companies House enforcement; and
    • difficulties proving the director’s identity or status.

    Directors should therefore keep their information accurate.

    Can Companies House Remove Incorrect Information?

    Companies House has powers and procedures for dealing with inaccurate or disputed information.

    If incorrect information appears on the register, you may need to:

    • submit a correction;
    • file updated information; or
    • contact Companies House

    depending on the circumstances.

    Do not ignore an error simply because it seems minor.

    What If Someone Files a Director Change Without Permission?

    Unexpected director changes should be treated seriously.

    Regularly monitor your company’s filing history.

    If you discover:

    • unauthorised director appointment;
    • unexpected resignation;
    • changed address;
    • changed PSC information; or
    • other suspicious filings,

    contact Companies House and follow the appropriate process for challenging the filing.

    Protect your company authentication credentials.

    Director Details Checklist

    If a director’s information changes, check:

    Legal name

    Service address

    Residential address

    Nationality

    Country of residence

    Occupation

    Identity verification

    Companies House record

    Internal register

    Bank records

    Payment providers

    HMRC records where relevant

    Then confirm the Companies House filing was accepted.

    Common Director Update Mistakes

    Companies should avoid:

    • waiting until the confirmation statement;
    • confusing service address with residential address;
    • assuming a registered-office change updates the director;
    • failing to update a director who moves overseas;
    • using the wrong Companies House form;
    • forgetting identity-verification requirements;
    • failing to check whether the filing was accepted;
    • leaving outdated details with banks;
    • ignoring spelling or date-of-birth errors;
    • exposing a home address publicly unnecessarily; and
    • assuming accountants are solely responsible for keeping director information accurate.

    Frequently Asked Questions

    How do I change a director’s details at Companies House?

    For most routine changes, use the Companies House online filing service or the appropriate director-change form, commonly CH01 for an individual director.

    How long do I have to report the change?

    Many director changes generally need to be reported within 14 days.

    Can I change a director’s address online?

    Yes. Service-address and residential-address changes can generally be updated using the relevant Companies House process.

    Is a director’s home address public?

    Generally, no. The public register normally shows the service address rather than the residential address.

    Can I change a director’s name?

    Yes. A legal name change should be notified to Companies House.

    Can a director live overseas?

    Yes. A UK limited company can generally have directors resident outside the UK.

    Does changing the company address update the director’s address?

    No. Registered office and director addresses are separate records.

    Can I update director details on the confirmation statement?

    Director changes should generally be filed separately rather than waiting for the confirmation statement.

    Does the director need identity verification?

    Under the current Companies House regime, directors are subject to identity-verification requirements.

    How do I know the change was accepted?

    Check the company’s public Companies House record and filing history after submission.

    Final Thoughts

    So, how do you change a director’s details at Companies House?

    The process is usually:

    Identify what changed

    ↓

    Use the correct Companies House filing

    ↓

    Submit the update

    ↓

    Confirm Companies House accepted it

    ↓

    Update internal and third-party records

    For an individual director, routine changes are commonly made using the Companies House online service or CH01.

    The most important distinction is between:

    Service address → public

    and

    Residential address → generally protected

    Also remember that changing the company’s registered office does not automatically update the director’s personal details.

    Director information should normally be updated promptly rather than waiting for the next confirmation statement.

    This article provides general information only and does not constitute legal, accounting, tax or financial advice. Companies House procedures and identity-verification requirements can change. Check current official guidance before filing a change.

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